Privacy Policy
Last updated: October 20, 2026
Who we are
Tailor Made USA LLC operates https://tailormadeusallc.xyz using WordPress and WooCommerce. Our public business address is 2554 Bedford Avenue, Brooklyn, NY, United States. For privacy questions, email info@tailormadeusallc.xyz or call +1 (934) 201-2874.
Information collected through the store
We collect the details you enter when placing an order, creating an account, or contacting us. These may include your name, email, phone, billing and delivery addresses, account details, order history, selected products, and the content of your messages.
For made-to-measure orders, we also collect the measurements and fit notes requested by the product form. These are attached to the relevant cart item and order line so staff handling your order can review the custom requirements. Avoid including unrelated health, identity, or other sensitive information in fit notes or messages.
The website and its hosting and security systems may also record technical information, including IP address, browser and device details, request times, and error or security logs. The store uses cookies and similar session mechanisms for functions described below.
Why we use information
- To maintain your cart and account, process payments, and fulfill orders.
- To review measurements and communicate about fit, production, delivery, returns, and refunds.
- To answer inquiries and send communications relating to your order.
- To protect the website, investigate suspected misuse, and maintain transaction and accounting records.
- To meet applicable legal obligations and handle disputes.
Service providers and disclosure
Information needed to operate the store may be handled by providers of hosting, email, technical support, payment services, and parcel delivery. People or production partners working on a custom order may receive the measurements and order details necessary to make or adjust that garment. We limit disclosures to the purpose involved and require appropriate handling of customer information.
We may disclose information where required by law or where reasonably necessary to investigate fraud, protect rights, or resolve an order dispute. We do not sell customer personal information.
Payments
Payment methods are shown at checkout. Direct bank transfer and cash on delivery are currently offered where available. We record order and payment-status information needed to administer the purchase. If a third-party payment service is offered, that service handles the payment information submitted through its own payment flow under its privacy terms. Do not send full card details through email or the contact form.
Cookies, comments and external content
WordPress uses sign-in and preference cookies, and WooCommerce uses cookies to maintain cart contents and shopping sessions. You can control cookies in your browser, but blocking essential cookies may prevent sign-in, cart, or checkout functions from working.
If you leave a review or comment, its content and the public display name may appear on the website after moderation. Associated contact details and technical information may be retained for moderation and spam prevention. If you upload an image, remove embedded location information and avoid including other people’s personal details.
Links and embedded material from external websites are governed by those providers’ own practices.
Retention
We keep account, order, measurement, and inquiry records for customer service, fulfillment, accounting, security, and any applicable recordkeeping needs. There is no fixed deletion deadline that applies to every type of record. Information may remain with the order or account until a deletion request or retention review, subject to records we must keep for legal obligations, unresolved orders, or disputes. Contact us if you want information about a particular record or wish to request deletion.
Your choices and requests
You can review and update available account information by signing in. To request access, correction, export, or deletion of personal information, contact info@tailormadeusallc.xyz using the email associated with your account or order where possible. We may verify your identity and explain any records we must retain. Rights and response requirements depend on the law applicable to your request. We do not charge a fee unless permitted by that law.
Order updates and replies to your inquiries are service communications. If we send optional marketing messages, they will include an opt-out method and will be handled according to your preferences and applicable consent requirements.
Security and changes
We use access controls and technical measures appropriate to operating the store. No online transmission or storage system can be guaranteed completely secure. Contact us promptly if you believe information connected to your account has been misused.
We update this page when our practices change. The date above identifies the current version. Support is available Monday–Friday, 9:00 AM–5:00 PM Eastern Time (EST/EDT, New York).